Control Officer

POSITION:

Animal Control Officer

LOCATION:

Montgomery County Animal Control

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful candidate must pass a pre-employment physical, drug screen and background check.

SALARY: $16.97 per hour

**Montgomery County Government adopted the State of Tennessee’s Hybrid Retirement Plan to be effective January 1, 2017.  Any new full-time employee hired on or after January 1, 2017 will be required to enroll.  As a member of the Hybrid Plan, you are required to contribute at least 5% of your salary to the defined benefit portion of the Hybrid Plan. Contributions are made on a tax-deferred basis.

EXPECTATIONS OF EMPLOYEE:  Include the following.

  • Adheres to County Government Policy and Procedures
  • Acts as a role model within and outside the work environment
  • Performs duties as workload necessitates
  • Maintains a positive and respectful attitude
  • Communicates regularly with supervisor about department issues
  • Demonstrates flexible and efficient time management and ability to prioritize workload
  • Demonstrates awareness and understanding of the various internal and external cultures that utilize department services
  • Consistently reports to work on time prepared to perform duties of position
  • Meets County Government productivity and quality standards
  • Maintains appropriate customer relations

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Patrol designated areas and respond to dispatched assignments to enforce state and county animal control laws and ordinances
  • Investigate and gather information on animal related complaints (animal bites, animal attacks, dangerous dog, reports of animal cruelty, strays, injured, neglected, sick/diseased, and possible rabies exposure cases) and resolves related problems in a tactful manner;
  • Follows up on complaints for final dispositions.
  • Compiles a variety of data regarding animal control; prepares daily, weekly, and monthly reports of activities, and maintains paper and computer files and records relative to actions taken.
  • Maintains effective relationships with community by educating the general public on responsible pet ownership, animal control functions, and animal safety, animal laws; and animal care programs.
  • Carries out duties in conformance with all federal, state, county, and city laws and ordinances.
  • Checks for current rabies vaccination and follow up with quarantine procedures.
  • Checks homes in question for various animal violations including lack of food, water, shelter, and assess outside temperatures relating to cruelty to animal regulations.
  • Testifies and represents the county in court
  • Trapping and testing rabies specimens when necessary
  • Impound, quarantine, and dispose of animals as appropriate; transport injured animals to a veterinarian to be treated. Euthanize sick, injured or homeless animals as necessary.
  • Handles and employs a variety of specialized equipment safely and effectively, and in a manner consistent with law and departmental policies
  • Responsible for appropriate feeding and watering and direct care of animals in the shelter; including cleaning and disinfecting, medicating animals, kennel maintenance, observing and reporting status of animal health, food and water consumption, appearance, behavior
  • Adoption and redemption of animals are
  • Record animal intake information on appropriate logs and complete and accurate data entry into animal tracking system.
  • Work professionally with other public safety/law enforcement city, county and state agencies.
  • Must be able to work varying shifts Monday-Sunday with rotating on-call shifts, including nights, weekends, and holidays.
  • Other duties as assigned may include housekeeping/janitorial, inventory management, receiving goods, stocking supplies and other work in support of shelter.
  • Ability to use animal control equipment including catch-pole, tranquilizer guns, hypodermic needle, nets, cat graspers and live animal traps
  • Must not be impaired from testifying credibly in a court of law or impaired from swearing to an affidavit.
  • Ability to develop and maintain effective working relationships with associates and the public

EDUCATION and/or EXPERIENCE

High School diploma (or GED) required with six months to one year animal control experience required; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job. Coursework in veterinary sciences, zoology, biology or other related fields and Prior experience as an Animal Control Officer are preferred. Experience working with the public and a good understanding of animal behavior.

SPECIAL KNOWLEDGE and SKILLS

This position requires effective oral and written communication skills, excellent interpersonal skills, and intermediate computer literacy. Requires general knowledge of the physical behavior characteristics of dogs, cats and livestock; humane animal care, feeding and handling and willing to become certified as a euthanasia technician. Must maintain a humane and caring attitude towards the animals in their care. Additional Requirements:

  • Strong work ethic and self-motivation with willingness to go “above and beyond” duties
  • Outstanding interpersonal skills with a high focus on teamwork
  • Excellent communication skills to be able to explain complex policies, rules and regulations in a diplomatic and understandable manner
  • The demonstrated ability to remain calm and professional when interacting with the public under highly stressful situations

LANGUAGE SKILLS

Incumbent must possess the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Incumbent must possess the ability to write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Incumbent must possess the ability to work with mathematical concepts such as probability and statistical inference, and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Incumbent must possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Incumbent must possess the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Capability to resolve problems and conflicts. May require ability to learn, within a reasonable period of time, proper techniques of operating a radio and dispatching personnel and equipment.   Incumbent should have the ability to quickly develop thorough knowledge of leash laws and their application to homeowners, make decisions within policy guidelines without supervision present; and quickly develop thorough knowledge of the drugs and drug paraphernalia involved in tranquilizing and humanely destroying animals.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid driver’s license. Basic First Aid/ CPR certification and National Animal Control Association certification(s), to include basic level certification are preferred.

PHYSICAL DEMANDS

While performing the duties of this job, the incumbent is regularly required to sit and talk or hear.  The incumbent frequently is required to use hands to finger, handle, or feel; reach with hands and arms.  The incumbent is occasionally required to stand, walk, stoop, kneel, crouch, crawl and climb or balance.  The incumbent must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus. Incumbent may be required to chase animals by vehicle and on foot with a fast walk or by running; and to assume and maintain if necessary functional body positions, including standing, kneeling, stooping, squatting, trunk twisting and crawling. Incumbent is regularly required to perform reaching, grasping, power gripping, and wrist turning as needed to perform job duties

WORK ENVIRONMENT while performing the duties of this job, the incumbent is occasionally exposed to outside weather conditions. Adverse environmental conditions, such as exposure to offensive odors and other airborne nuisances, exposure to unsanitary and hazardous material, such as fecal matter and urine, and exposure to other unclean conditions. The noise level in the work environment is usually moderate.

Employer: Montgomery County Government
Job Category: Healthcare - Social Assistance
Job Type: Full Time